Innovative Solutions to Maintain and Improve Your Community
The Omega team is ready to assist with all your HOA maintenance needs. From on-site visits and common area upkeep to an effective vendor management process, we offer the best solutions based on your community’s requirements, timeline, and budget. We inspect and assess your current situation and provide recommendations for future repairs or upgrades, so you achieve optimum value for your association’s property. We also provide 24/7 on-call emergency services, providing peace of mind for homeowners when the unexpected happens.
On-site visits and walk-throughs are essential for identifying maintenance issues and the general upkeep of your association’s property. Our experienced property managers perform weekly site visits (or fewer depending on your contract) to inspect problems as well as provide recommendations on the best way to move forward. Our on-site visits aren’t “windshield” drive-bys. Our managers get out of the car and walk your property so you can rest assured that we have first-hand knowledge of any potential issues that may affect your community.
24/7 Emergency Call Center
Omega is committed to providing our clients with superior customer service at multiple touch points. That’s why we provide a live emergency call service available 24/7 to provide information and solutions for homeowners. We respond to emergency situations within the association’s responsibility and arrange the necessary work if applicable.
Proactive Maintenance and Repairs
Routine maintenance and repairs of common areas of your HOA property mitigate serious issues and can save your association money in the long-term. Our team fields homeowner maintenance or repair requests and manages the process to ensure the work is done right and on time.
Staff & Vendor Management
Maintaining a large community can be challenging as it requires excellent attention to detail and the Board’s bottom line. Omega monitors all contracted maintenance professionals to ensure we provide the highest quality service for your community. Through our vetting service, VIVE, we verify vendor insurance compliance, so you have peace of mind your association is protected from the unexpected. We select trusted and reputable companies to ensure the work is done correctly and on time, saving you money and headaches down the road.