Personalized Service. Proven Results.
At Omega, collaboration is the key to effective HOA management. We provide comprehensive administrative support and guidance to help your community operate more effectively based on your individual needs. You are assigned a Property Service Coordinator who works hand in hand with your Association Manager on all day-to-day responsibilities, and also functions as an advisor to the Board of Directors for all administrative issues affecting your community. Our dedicated Customer Service department is available 24/7 to handle all inbound homeowner service requests in an efficient, courteous, and timely manner. Omega is your trusted partner so you can focus on leading your residents.
Governing Document Review
Regardless of their size, all HOA communities need formal governing documents to function effectively and in the best interests of homeowners. We review existing governing documents including Declaration CC&Rs, Articles of Incorporation, association policies and Bylaws, and develop benchmarking metrics. As part of your HOA Checkup, we provide recommendations on ways to streamline efficiencies and ensure compliance with Federal, state and local laws.
Board Training – Individual or Group
Serving on an HOA Board can be overwhelming at first. That’s why we created Omega University – a comprehensive training program to usher in new members and assist with the fundamentals of HOA Board of Directors best practices. Depending on your service contract, training is conducted in a group setting or one-on-one.
Annual Planning Calendar
Your association’s annual calendar is your road map to control operations, budgets, and community functions. Omega’s HOA management professionals create an annual planning calendar to establish the direction of your association and allocate the necessary resources. You stay on track with your goals and improve communication with homeowners.
Annual meetings can be overwhelming for some Board members. Omega is here to help. We prepare the packet, ensure compliance with all governing documents, and prepare the annual report on your behalf.
Policy and Rules Development
The experts at Omega will assist you in developing and maintaining your community’s Declaration, Bylaws, Rules and Regulation, and oversight. We provide guidance for all your governing administrative issues.
Insurance Reviews and Bidding
Our licensed insurance specialist is your trusted partner for all claims reviews and bid proposals. As part of your HOA Checkup, we carefully assess your current insurance policies to ensure compliance with your governing documents and best practices and assist the Board with acquiring new liability and casualty insurance if appropriate.